1 reviews | Active since Mar 2013
<p>The last 3 times i have gone to KFC in Edward street, they have forgotten to pack in something or have gotten something wrong. I dont always have time to unpack everything and double check what they pack but come on, it isnt rock science to read a slip and pack in what is on the slip. If i miss something in my job people complain terribly.</p> <p>I pay for things im not even getting and its not like i live down the road so i can go back and get it, i live 10 minutes away.</p> <p>First time they for got the gravy for the pap, Second time they forgot to pack in the chips for a combo meal and 3rd time instead of a double crunch burger, they gave me a normal chicken burger. If i wanted a normal burger i wouldve asked for one.</p> <p>I always go to the edward street KFC and didnt have so many issues as i have had in the last month. I really dont want to go somewhere else as its the closest to me and normally i have good service.</p> <p>Please can you ask the staff to double check all orders as i would like to be happy with the service again.</p>
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
********** 222
Best regards,
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