Items downsized and your money upsized

Somebody make this make sense as this is bs on another level. When you buy wings 1 wing is cut in 2 and counted as 2 wings when you buy a family feast 1 wing is counted as 1 piece of chicken. Second question why put 2 wings in a 6 piece family feast how is it decided what piece of chicken you get 2 pieces of. I opted to upsize my coleslaw, they do not have any large, they were willing to exchange the chips for another coleslaw but not the mash and gravy, whose fault is it that you do not have large coleslaw in stock? The best was the 2 sundaes I bought for R25.90 each, when I get this its in a different container as per the picture and half the size, now who are you talking for stupid as you can the container in picture is larger than what it apparently comes in now - the container has been changed as per the manager when I enquired about the difference, why not change your picture on your self help menu as well. I wish I could have downsized my money I paid!