Inhumane Service

<p>I am extremely flabbergasted by the treatment I received last night at KFC Gateway - Old Johannesburg Rd. Centurion. Firstly I couldn't use the drive thru because apparently the machine was not working. Then I went inside to place my order. When the order was ready it was then put on the counter not announced to me at all. So I was basically starring at my ready to go order for a good 3 minutes while the 2 cashiers were busy chatting with the cooking staff. Eventually I asked if that was my order seeing that I was the only one waiting. Then I was rudely told "why are you waiting there? Didn’t you see this packet on the counter?" I felt so undermined and so ridiculed by the people who are supposed to simply give me the service I paid for. I then wrote down the Area Manager's number which was on the wall. Then one of the ladies laughed to the other one saying "oh that one is my daddy what does he think he will do to me?" I want to tell you that the service at this branch is unacceptable and something needs to be done. Those people have no customer service or at least the idea of it. They don't deserve to be serving customers. POOR POOR and DISRESPECTUL to others. As a matter of fact this was not the first time but I let it go at that time. I got such bad service and when I got home my order was even wrong. Maybe this explains why that shop is so quite. People are sick and tired of getting poor service. You should take responsibility and discipline your staff instead of them calling Area Managers their daddy. Please discuss this with your personnel and give them training or something. I cannot walk into the shop for a simple transaction and be made feel like I shouldn’t have been there because the experience was so demining and inhumane to a human being. Unfortunately I don't have their names but am sure if you want you will find them. This was between 19h30 and 20h00 on the 21 February 2017. Am sure you have cameras in the shop.</p> <p> </p>