AN
Angelique N

1 reviews | Active since Jul 2016

08 Jul 2016, 20:00

****ing useless!!! And no Service Delivery!!!

<p>Most terrible service ever!!</p> <p>Order was placed and had to wait for over 2 and a half hours!! Driver arrived with cold food!! </p> <p>We had to phone 7 times to follow-up and no one giving us feedback!! No one phoning us back to keep us updated is pathetic!! </p> <p>After phoning the owner of branch and receiving blatant arrogancing and ignorance and incompetence!! And threatning me was just the bigest low point!!</p> <p>Threatning me with legal action is also very unacceptable!!</p> <p>The owner hung-up on after voicing my opinion was also very unacceptable.</p> <p>At the end of the night still no food and hungry kids as well as hungry family is very dissapointing!!</p> <p>Feedback and compensation expected!!</p> <p> </p> <p> </p>

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Replies (1)
KFC
KFC's reply11 Jul 2016, 14:32
Official

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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