HS
Henriette S
1 reviews | Active since Jun 2015
19 Jun 2015, 19:27
Inedible mash & gravy with splash of we dont care
Bought 2 x Fully loaded meals. Loads of watery gravy with a bit of mash. So runny you need a straw to eat it. As it is the second time we had this experience we thought it best to inform management so they can rectify the problem for future customers. We dont want refunds or freebies, just an apology and acknowledgement that a client should not receive poor quality food. However the feedback was more of a we don't care attitude.
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KFC's replyOfficial
22 Jun 2015, 11:34Hello Smit H,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply22 Jun 2015, 11:34
Official
Hello Smit H,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***