Incorrect orders given / BAD service

KFC Parkview, Pretoria East. On three previous occasions I got home and realised I didn't get the order paid for. On my fourth 03/05/2024 attempt using the drive through I was left waiting in the parking lot waiting for a fillet that was going to take 1 minute to be finished cooking. I went in to collect eventually, did report it to the manager. Who just blankly apologies despite me telling him of the 3 previous incidents. I will NEVER use that outlet or even continue supporting KFC, as I don't generally eat junk food.