RS
Regeo S
1 reviews | Active since Jun 2013
26 Mar 2016, 01:17
Incorrect Orders At Drive Trough
Fourth time I purchased food late at night at the drive through. Got home just to find the order short of food that I paid for. When you call them all they say is we are sorry and will replace the missing items tomorrow. It's not about replacing what is short, but the incompetence off staff and the inconvenience. Not acceptable from a place like KFC! They should now pay the client's petrol just to drive back to get the items missing from the order. What does that help if I wanted it last night? Shocking from KFC!!!!
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KFC's replyOfficial
31 Mar 2016, 09:01Hello Regeo,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply31 Mar 2016, 09:01
Official
Hello Regeo,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,