LR
Lucian R
1 reviews | Active since Apr 2015
04 Apr 2015, 18:04
Incorrect order
I ordered two double crunch burger meals. Once I got home, I realised that only one of the burgers was a double crunch. The other was a crunch burger. This is not the first an order has been given to me that is incorrect, but it is the first time I am complaining about it. This is unacceptable as I was not able to go back to the store to have this rectified
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KFC's replyOfficial
15 Apr 2015, 08:52Hello Lucian83,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply15 Apr 2015, 08:52
Official
Hello Lucian83,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,