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Norne N
1 reviews | Active since Oct 2015
02 Nov 2015, 10:08
Incorrect Order
Hi,<br> <br> Yesterday at around 14:00 I went through the drive through at the KFC at Mall @ Carnival. Firstly I did not get a receipt as they always want to give it to you at the next window and not where you pay. The lady that was giving me my food repeated what she had in the bag and I told her that it was incorrect and that I did not want pops with my family meal but coleslaw, I probably repeated this 3 times. When I got home I still had the pops in the bag and no coleslaw. This is terrible especially as I told her repeatedly that that was not correct according to my order.<br> <br> Regards
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KFC's replyOfficial
03 Nov 2015, 09:58Hello nnaude1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply03 Nov 2015, 09:58
Official
Hello nnaude1,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,