BS
Bongani S
1 reviews | Active since Apr 2015
28 Dec 2015, 14:49
Incorrect billing and incorrect order
I went to alex plaza at 12:57 28/12/2015 (order no.513)<br> I placed an order of:2 SW2 Reg Pap/Gra, 3 SW2 2PC, 1 4 Zinger wings <br> Instead of being given 3 SW2 2Pc I was given only 1 SW2 3 Pc and also resulted in me paying more than i should have. When i called the store to advise of the mistake done i was told to drive back to alex plaza during my work time and without any reimbur*****t of the petrol used...Im really disappointed and i need to be reimbursed for my suffering
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Replies (1)KFC's replyOfficial
30 Dec 2015, 13:43Hello Boysa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
KFC's reply30 Dec 2015, 13:43
Official
Hello Boysa,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
