BN
Brian N

1 reviews | Active since Nov 2014

31 Aug 2015, 14:06

Incomplete -Wrong Order

I went to KFC today being the 31 of August at 13:25 as per invoice, I ordered a Box it combo and requested that they add Dunked wings instead of plain zinger wings for an additional R5. My order only came with 4 zinger wings, 4 dunked wings and regular chips. I understand that this order is incomplete as one can not pay R59.90 for 8 wings and chips. I did not even check my order at the store as I assumed it is correct only when i got to te office and had no time to return the order. I am so unhappy with this as it reflects people who work without following requested orders by clients. My invoice number is 042 Purchased at 31 August 2015 Chk1042

0
Replies (1)
KFC
KFC's reply02 Sept 2015, 13:17
Official
Hello Briandeitwiz,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,