RS
Riaan S

1 reviews | Active since Feb 2012

14 Jun 2015, 09:53

Incomplete order

For the second time in a row I received an incomplete drive through order from the Ben Fleur KFC in Witbank. I even asked the attendant if he was sure the order was correct, since the previous time food was left out of my order to which he rep**** yes. I paid for food which I didn't get, for a second time! You are *****ing from me! How about employing someone competent? With all the embarrassing publicity KFC has been getting I don't think you can afford to ******* your customers. I paid 18:36 on 13/06/2015. Check your records.

0
Replies (1)
KFC
KFC's reply17 Jun 2015, 11:50
Official
Hello Riaan1234,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,