tM
thandeka M

1 reviews | Active since Jul 2015

17 Jan 2020, 14:33

*********** staff and decietful Managers

I made an order for street one mash delivery via UBER EATS ON Friday AT 12:17. on the app I had requested for particular chicken piece( thigh), However; when the order came the chicken piece which was delivered was a center breast piece. I called the KFC Gateway and spoke to Thembeka Sibiya ( manager) to enquire about the wrong order. According to the delivery guy he said that I should pass the query through to the store, which I felt he may have had a point seeing that he only picks up and delivers. During my conversation with Thembeka Sibiy, I asked her where do I submit my query for the wrong order being delivered, I then told her that the wrong piece of chicken was delivered. Thembeka Sibiya then told me that she was checking the order. She then said to me that it was a breast piece which had been selected. I told her that I was looking at the order history and it specifically said that THIGH. what is upsetting is that she was able to lie to me after telling her that they provided me with the wrong order. meaning that not only are they *********** in making sure that the correct order is delivered, but the manager was *********. I have taken the picture of the request which tells a different story.

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