PM
Peggy M
1 reviews | Active since Oct 2015
23 Oct 2015, 13:50
*********** Manger and appalling service!!
I HAVE JUST RECEIVE THE WORST SERVICE AND APOLOGY FROM A SO-CALLED MANAGER. I'M NOT SURE WHETHER SHE AS WELL AS SOME OF THE STAFF MEMBERS WERE FULLY TRAINED ON PROVIDING THE BEST CUSTOMER SERVICE EXPERIENCE. SPEAKING TO ZANDILE LEFT A BITTER TASTE IN MY MOUTH SO MUCH THAT I AM UNABLE TO CONTINUE EATING MY LUNCH. <br> <br> I'M DISGUSTED IN THE SERVICE RECEIVED AS IT SEEMS KFC IS JUST HIRING ANYONE FROM THE STREET AND NOT EQUIPPING THEM WITH ADEQUATE COURSES, POLICIES AND PROCEDURES TO FOLLOW. YOU MAY WANT TO TRY HIRING SOMEONE WHO DOES NOT HAVE AN ATTITUDE AND LESS \BLING"ON THE MOUTH - THAT IS JUST DISTRACTING AND DISGUSTING!!! SPOILING MY APPETITE NX!<br> <br> <br> <br> """
Helpful (0)
Replies (1)0
Replies (1)KFC's replyOfficial
26 Oct 2015, 12:01Hello mbili_p,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply26 Oct 2015, 12:01
Official
Hello mbili_p,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
