1 reviews | Active since Jun 2015
*********** management
We were served dry, old chicken pieces and 1 piece of raw chicken. No sauces, serviettes or anything was given. I took the food went to complain to the manager. I explained to him the problem and showed him. He then clicks his tongue at me and walks away. I was left dumbfounded by this service and standing at the counter without help. I then asked the cashier for a number I can call to complain.i was given the office number in the shop to the person who clicked his tongue at me.this infuriated me so I demanded I speak to the area manager. Nobody wanted to help or give me any numbers. As im still standing at the the counter, I see these sheets of paper on the wall with customer care numbers and the area managers number.i asked for them to read out the number for me as it was across the counter. I was refused point blank. So since it was arms reach away I put my hand over n pulled it off the wall. I then called the area manager and complained. She then spoke to the staff and I was given freshly done chicken. As soon as I received the chicken I was then confronted by policemen that the managercalled. I apparently assualted him, damaged property and tried to rob kfc. I was locked up.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Best regards,
