AN
Asisipho N

1 reviews | Active since Jan 2016

03 Jan 2016, 00:38

*********** Cashiers

So, after waiting 20 min on the queue I noticed all the cashiers we just standing there far away from the cash registers and everyone kept asking what the hold up was, not a single one of them said anything. My friend went up to one of them and asked what was going on, then she (cashier) said they were offline. I asked why didn't then tell us that instead of just standing there and watch us wonder what's wrong like fools.<br> <br> She had the audacity to ask up why didn't we ask sooner! And they (cashiers) were backing each other like nothing was wrong. Everyone left after that only to be called 1 min out the door to come back. Of course we didn't come back and luckily for them it was too hot and I was not in the mood to 'cause a scene.<br> <br> TERRIBLE SERVICES AS ALWAYS!

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Replies (1)
KFC
KFC's reply04 Jan 2016, 19:11
Official
Hello Ms_Ntlebi,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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