<p>This was my complaint sent per email on 1 Feb 2017 and to date I had no response.</p> <p> </p> <p><br /> Sent: Wednesday, February 1, 2017 3:08 PM<br /> To: ********** ********** /> Cc: ********** ********** ********** ********** /> Subject: COMPLAINT<br /> Importance: High</p> <p> </p> <p>Good day</p> <p> </p> <p>I am totally disappointed in KFC!</p> <p> </p> <p>We, as a company, order from the ****arney branch on a regular basis. This is not the first time they are getting our order wrong and/or food that is short.</p> <p> </p> <p>Today, once again we placed an order. When my colleague came back to the office with the order, one Sweet Chilli twister was short. I contacted the store and spoke to Belinda (I initially placed our order with her), and she said sorry and that I can send someone to collect. I was shocked and told her that this is not customer service as they are not doing anything to accommodate me, plus I have no one to drive to the KFC again. She said I then need to collect it another day?! Okay…so I am supposed to tell one of my colleagues that they are not getting lunch and should stay hungry? I then had to sacrifice my food.</p> <p> </p> <p>This is NOT customer service!</p> <p> </p> <p>We will not order from KFC anymore – and I will make sure to tell everyone how pathetic the service is.</p>
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KFC Customer Care
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Best regards,
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
Best regards,
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
Best regards,
Thank you for taking the time to correspond with the KFC Customer Care.
Please note that we will be in contact soon.
Kind Regards
KFC Customer Care
***
Best regards,
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