Illiterate employees

KFC WITBANK 3 - Corner of Swartbos and Mandela Street.

I have no idea what the criteria is for employment as a general KFC employee but, I am pretty sure to read, write and follow basic instructions are not part of it.

When a customer CLEARLY STIPULATES IN WRITING the specifics of the order and the highly trained KFC employee gets it horribly wrong, what can be the obvious conclusion but, that these people have the IQ of an eggplant.

Several times ordering via Mr.Delivery, KFC got it wrong, even though on the order exclusions area I clearly specify the "please don'ts".

The worse part is, never ever are they accountable for THEIR MISTAKES. So I hope this review get some attention.