1 reviews | Active since Oct 2011
******* strike causes bad taste in mouth
I went to KFC on Saturday night after 6 pm, and saw a long line of cars, which is normal for this branch. As we went into the drive-thru there was a sign put up that this branch was having a ******* industrial strike, and that they are sorry about it and that they weren't open 24 hours a day. So I ordered a 15-piece bucket, 2 double crunch burgers, a tower zinger burger and a tower Hawaiian burger. So we got home, and we were shocked by the chicken pieces. It looked like someone forgot it in the fryer, the 2 double crunch burgers was actually only normal crunch burgers, the tower zinger was a plain tower burger I think, and the Hawaiian tower burger had a hash brown on (wasn't it supposed to be a pineapple ring?). So I drove back to KFC and when I saw the queue there was even longer now as when I was there eralier, I just turned around and went home. I was NOT going to stand in the cold air and get even sicker than I am at the moment.... Please, this is not the first time I received this kind of service from this branch.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
