Rvdw
Romano van der walt

1 reviews | Active since Aug 2012

01 Jun 2015, 09:30

Ice cold Doritos burger hard chicken inside

Sunday 31st May <br> Kfc Mindalore<br> Amy the amazingly *** Manager<br> order no. 1029<br> <br> After ordering pops doriftos burger etc.<br> <br> when you ask for fruit and chutney flavor you should get it 1st time not having to swipe a card afterwards for R3 Pathetic.<br> <br> So open up the order as it being KFC we know we always get wrong or completely wrong order.<br> <br> no cold drinks or any cold products were ordered. The Doritos burger is freezing cold. like ice....<br> now how is this possible if it comes directly from a burner? I will tell you how its old, and was put into a fridge to be resold!! Now asking them to exchange it after i realized its cold the chicken is hard they asked me to give it back? why so that it can be resold again. nope i threw that on the grass!!! now the manager screams at me from the kitchen forcing 2 customers to leave the branch! well done like you guys have such a great name? should actually change the streetwise feast to the pavement special!! not wanting to give me the owners no. or the area managers no. i contacted head office to lodge a formal complaint!! i get told i will be contacted within 24 hours and also get a text immediately.. still waiting. Our family would never kfc again

0
Replies (1)
KFC
KFC's reply03 Jun 2015, 10:43
Official
Hello rvdwalt,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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