vM
vincent M
1 reviews | Active since Mar 2015
03 Apr 2015, 09:04
I was overcharged on the meal i bought
On the 1st of april I went to KFC to buy a boxmaster. I used my bank card to pay my bill, so I was overcharged and I ended up paying for three boxmasters which in total cost me R113.07, I took home one meal and they told me KFC would reverse the difference back into my bank account in 24hours. 35 hours later nothing has happened and I must just say I feel ******, is this how KFC treats their customers, don't they normally check their pay points to ensure everything is operating smoothly? ********!!! Service I received from KFC
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KFC's replyOfficial
08 Apr 2015, 09:52Hello syntax72,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply08 Apr 2015, 09:52
Official
Hello syntax72,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***