I was attacked by another customer at KFC Hillcrest

I went to KFC Hillcrest Boulevard in Hatfield with my husband in the early hours of Sunday morning. we placed our order and paid. we waited for about 15 minutes for our food and we started getting impatient because we were not told that the food will take long. we then started hooting so that someone can come and explain what was the hold up but then the guys from the car in front of us came to attack us saying that were making noise, we tried explaining to them that we want KFC to come and explain but they could hear none of it, they even managed to open our door and they tried to pull my husband out of the car saying that the want to "sort him out" one of the ladies they were with managed to calm the situation down. my concern is that none of the KFC people that were inside tried to intervene and i did not even see a single security guard on the premises, maybe he could have intervened.

part 2 of my complaint is that when we proceeded to the collection window, i asked the cashier to use the bathroom seeing that they were closed and she asked someone to open for me. when i got to the entrance there was a lady on the other side of the door cleaning, i explained to her that i needed to use the bathroom but she refused to open for me and she even walked away leaving me standing there, then another guy came and opened for me. we the lady who walked away saw that he opened for me, she said to him " why did you open for her? what if she wants to rob us?" how can you say that to your customer? i mean, if we didn't spend half an hour waiting for our food, i wouldn't have needed to use their bathroom but i got really pressed because we waited for too long. I am very unhappy with the service and the lack of security from KFC Hillcrest Boulevard in Hafield. i will never buy KFC again...