MR
Mandy R
1 reviews | Active since Mar 2014
05 Mar 2015, 13:31
I think we should just give up
I think we should give up on this branch. Every time we go there its an issue.<br> <br> Today bought food for the office, we firstly tried the number to get it delivered, after numerous attempts we gave up as there was no answer. At the drive through the order was wrong at the collection window and I had to go in the store to fix it. When inside the lady at the till went to speak to the manager who was digging in her nose as if she was looking for the Kimberley diamonds. The manager with her poor attitude then told me she was not picking in her nose after I just saw her. The food we received looked like it was thrown in the box.<br> <br> I wont be going back to this branch, they are a joke!!
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Replies (1)KFC's replyOfficial
06 Mar 2015, 11:59Hello mandy.reichert,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
KFC's reply06 Mar 2015, 11:59
Official
Hello mandy.reichert,
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We value you as a KFC customer and are committed to improve continually our service levels.
Kind Regards,
The KFC Team
***
