TM
Tendani M

1 reviews | Active since Sept 2015

12 Feb 2016, 00:33

I received bad attitude and my order was incomple

I went to buy food as I was on my way to Limpopo,while I was on a queue I asked the lady if they have a bathroom she said they don't have it and showed me where I can get a bathroom,I went there I wasn't long I then went to collect my order I then explained to the lady who was assisting me (Yvonne) that I went to the bathroom she was giving me attitude and she was shouting at me infront of other customers,I stood there for more than 30 minutes I couldn't get my order I then requested her to call a manager,she then prepared my order angry and threw it to me, before I left the store I checked if she put everything and didn't,the gravy was split out and she didn't put mini loaf,s**** and servitt,I called a manager and explained that manager have me a horrible attitude and she swore at me and told me to go report him if I want to he doesn't care, I've never seen such a bad manager he even said voesek to me,his very unprofessional and I was so hurt and disrespected he had no right to swore at me especially when his a manager,my bus even left me behind I had to wait for another bus.#sad#

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Replies (1)
KFC
KFC's reply15 Feb 2016, 18:06
Official
Hello TendiM,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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