I purchased a 9 piece bucket and from my whole family the chicken tasted very bad , it was not the KFC taste we couldn't even smell the famous KFC smell

I purchased a 9 piece bucket and from my whole family the chicken tasted very bad , it was not the KFC taste we couldn't even smell the famous KFC smell. Can KFC JABULANI MALL take us serious I mean we use money to buy food , I don't understand if they gave us chicken that was prepared days ago or what but I am not happy with today's meat at all.