I placed an order on Friday the 3rd of June, only for it to be canceled due to insufficient drivers to deliver

I placed an order on Friday the 3rd of June, only for it to be canceled due to insufficient drivers to deliver. I have not received the refund to date, I then had to call in to the call center to communicate this only to be advised that the refund has not been processed. Thereafter I was advised that the refund will take upto 14days which I find absolutely ridiculous. No courtesy at all or quicker way to refund the funds. Once I spoke with the manager from the north gate KFC in Phoenix he had blamed the call centre, after speaking with a consultant at the call centre she had blamed the KFC store. Get your process in order.