MK
Michelle K
1 reviews | Active since Aug 2015
19 Aug 2015, 12:07
I ordered 7 fully loaded box meal's/21p bucket
I placed my order for 7 fully loaded box meal's and a 21 piece bucket/ on paying I realized that I was over charged, I requested an explanation and was told that there wasn't any stock for the drinks that came with the meals so therefore I had to pay extra for 500ml cokes that they where putting in the boxes instead of what was advertised, with the 21 piece bucket I was only given wings and breasts and when I asked for other chicken I was told there isn't any stock and I must take it or leave it, I also wanted to order 7 burgers and was told there isn't any burger buns, I was so angry that the \manager"was so rude and telling me I must go buy else where if I don't like \""his\"" shop"
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Replies (1)KFC's replyOfficial
20 Aug 2015, 13:31Hello Michelle Kotze,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply20 Aug 2015, 13:31
Official
Hello Michelle Kotze,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
