I feel cheated as a KFC customer.

I went to KFC last week to buy lunch for my sister and I, I specifically asked for a thigh and drumstick for both streetwise two's and then ordered 2 seperate dunked wings boxs. I got my order in the drivethru and left without double checking because I was so clear when I ordered. When we finally had to eat, I first noticed that the dunked wings where in one box (even though I ordered them seperately) secondly, there were 6 big wings instead of 8 in total. The streetwise boxs both had the small unappetising thigh piece and a wing in them and they looked like they had been taken from meat that was fried the previous day. I spent my last money for the month on that order and was furious at how careless KFC staff was towards my order as a customer. I havent laid a complaint against the KFC in Obz for the longest time now because they have always given me satisfactory service but Im so upset that even though I specified so much about my order, they seemed to deliberatley go out of their way to get everything wrong.

Now, Ive just recieved a text stating that KFC cant reach me and after 24 hours the case will be closed, both my number and email are on my hellopeter profile and on my review form. Ive been recieving every other phone call and email except from any KFC representative or customer care line- why am I being fooled like this?