AM
Anga M

1 reviews | Active since Oct 2017

29 Oct 2017, 16:44

I feel cheated as a KFC customer.

I went to KFC last week to buy lunch for my sister and I, I specifically asked for a thigh and drumstick for both streetwise two's and then ordered 2 seperate dunked wings boxs. I got my order in the drivethru and left without double checking because I was so clear when I ordered. When we finally had to eat, I first noticed that the dunked wings where in one box (even though I ordered them seperately) secondly, there were 6 big wings instead of 8 in total. The streetwise boxs both had the small unappetising thigh piece and a wing in them and they looked like they had been taken from meat that was fried the previous day. I spent my last money for the month on that order and was furious at how careless KFC staff was towards my order as a customer. I havent laid a complaint against the KFC in Obz for the longest time now because they have always given me satisfactory service but Im so upset that even though I specified so much about my order, they seemed to deliberatley go out of their way to get everything wrong.

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Replies (1)
KFC
KFC's reply30 Oct 2017, 14:49
Official

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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