BK
Bertha K
1 reviews | Active since Jun 2011
03 Apr 2015, 20:01
I bought chicken and pap but I was ******
I just got home, opened my package from KFC and to my horror, my order is missing two pieces of pap, I paid for and is on my slip. I dont always go through my order in detail, count all my 15 pieces of chicken. I just trust that they will put in my pack what I paid for. I have never had this experience before and I order take-aways all the time from all types of shops.<br> I am horrified that KFC expects you to pay for pap they dont intend to deliver. By the time you get home and discover you were cheated, you cant even return to the shop. So you must just accept your fate . . .
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Replies (1)KFC's replyOfficial
08 Apr 2015, 10:20Hello matshidis,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply08 Apr 2015, 10:20
Official
Hello matshidis,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
