OH
Olivia H

1 reviews | Active since Feb 2014

28 May 2015, 10:01

I am disgusted

On Saturday 23 May 2015 I bought food at Kfc in Lansdowne, wen I got home I realized there was mould on my burger bun and the chicken fillets were tiny on all 3 double crunch burgers I bought. This was not my first bad experience with this kfc, there was a number of times I bought hot wings and was one or two wings short. when I went back to the KFC to complain about this the manager looks at me like she irritated and asks what I want..... I took my money back and will never buy there again. I will also tell my family and friends not to buy at this Kfc. I also called the call centre twice to complain about the mould on my food but has never been contacted like I was promised.

0
Replies (1)
KFC
KFC's reply28 May 2015, 10:38
Official
Hello olivia1983,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
***

Best regards,