1 reviews | Active since May 2012
HUNGRY AND DISGUSTED!!!!!!!!!!!!
So i go to the KFC in plumstead to buy me food.. I the looked on the menu before I made a decision what to buy.. I had a budget of R60 on me as i came paying some other bills I did not have my bank card on me either.. never the less for a hawaiian burger its states clear as day R46.90 i then ordered that with a small drink.. then the cashier tells me im short.. i couldnt understand until she told me that the burger was no longer R46.90 but R50 then i told her that she had to honour the price ive seen as that is the law.. we got in a heated arguement and i ask for the manager on duty (Nceba).. he then told me that it was false advertising and he cant change the fact that it was R50 on their till..I explained that I am a manager myself and if my clients sees a price and it was below the new price unfortunately we have to honour the price the customer sees.. then he told me sorry its not his problem... HOW THE **** CAN HE SAY THAT IT WASNT HIS PROBLEM!!!!!! I AM EXTREMELY DISGUSTED WITH THE SERVICE I GOT AND HOW I WAS HANDLED BY THE STAFF!!! And then I demanded he gives me the headoffice number to call to lodge a complain then he tells me no he dont have a number for me.. he wasnt even trying to resolve the matter but argue with me....something has to be done about this ****ty service I received..THIS IS PLAIN *** WHERE NO ONE SHOULD GO THROUGH.. staff needs to be taught about false advertising and honouring prices..??? I went to macdonalds where the staff was much friendlier and proffessional and quick service too.. how many people doesnt get treated like this by KFC plumstead.. its not the first time i had **** happening from them
