I placed and order last night at 18:16 on the KFC APP for my families supper and the order still did not arrive up until now.What really ****es me off is that i called the customer service helpline twice.1st time i got through to a lady didnt get her name gave her my details put me on hold for +- 30 min and puts the call down.2nd time i call i get through to a agent VUYANIM which told me that they going to send me a voucher to the value of my order as soon as i send him my order i did that at about 20h35 and im still waiting for my voucher. I had to explain to my 2 children that they were not going to have KFC LAST NIGHT because of *********** agents i would like this matter to be resolved ASAP. Still waiting for reply
CA
Chadley A's update01 Aug 2022, 15:22
Reviewer Update
I placed and order last night at 18:16 on the KFC APP for my families supper and the order still did not arrive up until now.What really ****es me off is that i called the customer service helpline twice.1st time i got through to a lady didnt get her name gave her my details put me on hold for +- 30 min and puts the call down.2nd time i call i get through to a agent VUYANIM which told me that they going to send me a voucher to the value of my order as soon as i send him my order i did that at about 20h35 and im still waiting for my voucher. I had to explain to my 2 children that they were not going to have KFC LAST NIGHT because of *********** agents i would like this matter to be resolved ASAP. Still waiting for reply