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<p>So, I've created a Hellopeter account just to complain about the KFC Randpark Ridge Branch. Unfortunately, the KFC is close to my home and work and that’s why I keep going there hoping to get better service which shouldn’t be hard considering the standard isn’t very high to begin with. Now to my complaint(s). Today I had the pleasure of standing at the "Order" window for around 10 minutes with no one to take my order despite hooting several times so I decided to move to the next window. Waiting in line for 10 Minutes feels longer than The Lord of the Rings trilogy. Anyway, there was only one car in front of me waiting at the "Collection" window. The lady was standing there before I got to the KFC and I had to wait for longer than 5 minutes for them to complete her order. When I got to the collection window I have not ordered yet. There was no one to help me there either, the only employee I saw was leaning on the walk-in customer counter while there was no one to serve. Eventually someone came to assist me and I was on my way, took slightly less than 20 minutes to get my meal with only one other customer in front of me to help. Other than the long waiting time and poor service the KFC let me down more than all the sequels to The Transformers movie combined, which says a lot. Not only is the service bad but the food quality is inconsistent to say the least. I use to order Crushers from there often but it felt like every time it’s getting worse than the one before. I know it’s probably hard to believe but the Store was even closed one time I went there after work. It wasn’t a public holiday, weekend or anything special, just a normal day. I know I’m not the 1st person to complain because they have a less than average star rating under "Google Review" with people complaining about the same problems. I’m not writing this review to warn customers to avoid that branch (even though they should) but I hope that some higher authority from KFC sees this and actually do something about it. The staff doesn’t even care, they lack the basic customer relation s****s, they barely greet you, they are more concentrated on socializing with each other than doing a proper job. It’s like there is no manager to make sure they do their job properly. I feel sorry for every customer who visit that branch because they have a very good chance of leaving disappointed. I can go on about my bad experiences there but I believe you get the point.</p>