SJ
Simone J

1 reviews | Active since Mar 2014

27 Apr 2017, 23:44

How can you call it fast food

<p>Wowee I don't know how you can call yourself fast food. We arrived at your Cape Gate branch at 10:55pm. It is 11:39pm currently and we have moved approximately 2 meters. Yet you staff are constantly drinking soda and having fat conversations in the room next to the drive through. One is even eating a cream ball. I have just witnessed 3 cars reverse out the drive through and leave. You guys must really want business. ABSOLUTELY PATHETIC SERVICE. I think it may be time for you to review the management of your establishment because something is clearly not working for you. Just give up your 24 hours lack of service because you don't know how to run it. Disgusting is all I can say. I can't see you being proud of your KFC cape gate branch at all, I personally would be incredibly embarrassed to be associated with it. </p>

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Replies (2)
SJ
Simone J's update27 Apr 2017, 23:54
Reviewer Update

Well this is now 11:51 and we have just been told there is a 15minute waiting time for chicken. This is a joke right? Wow this has got to be some amazing chicken that I have waited over an hour for

KFC
KFC's reply29 Apr 2017, 09:59
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

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