DPdL
Du Plooy de Lange
1 reviews | Active since Jul 2011
24 Mar 2015, 09:30
Hour and 30min for delivery and wrong then
On the 18th of March 2015 i ordered from KFC delivery system (telephonic) and after an hour and a half they came with the wrong food when i sent them a message on facebook they simply said that I should after all this send an email to them (Why do you have an facebook page??) when i told them this was unacceptable they should phone me regarding this they simply did not even reply. <br> <br> My whole problem with this is they are supplying a service and they said between 30 -40 min it was 9 in the morning so they cant be that busy and then the wrong order. And they simply just don't care at all. I will never use their delivery system again!!!!
Helpful (0)
Replies (1)0
Replies (1)
KFC's replyOfficial
24 Mar 2015, 11:20Hello hebermen,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply24 Mar 2015, 11:20
Official
Hello hebermen,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***