Horrible Service-"SORRY' NOT "SORRY'

<p>i am UTTERLY DIGUSTED in the POOR service i was given at KFC Grassy Park this afternoon , i placed a telephonic order for pick up , when i got there ,the order was still being prepared and has not been rung up for payment , therefore making me late from my lunch break resulting in a warning from my line manager . We were not given our cooldrinks that were ordered, I then gave KFC a call to let them know that the order had been messed up , all i got was I AM SORRY , not even 2 minutes later i had to call back because i found HAIR in my tower burger , i then told them that i was at the counter when a customer returned her meal because they found hair in hers as well , i was once again told I AM SORRY and that no one that works there has hair of that texture andthey all wear hair nets. When our cooldrinks were delivered i told Jaqueline that the Crusher i had ordered tasted old , ONCE AGAIN "SORRY" . This is the worse service i have ever recieved from a KFC and sadly this was not the first time either. Now i am sitting here angry and hungry which is not a very good feeling to have while working . I AM NOT HAPPY.... </p>