RP
Raabi-ah Philander

1 reviews | Active since Apr 2017

11 Aug 2017, 21:36

Horrible service from KFC N1 city mall yet again!

<p>I've experienced the most horrible service from Kfc N1 city mall once again. As I placed my order for 4 zinger wings, crunch burger and chips, the cashier told me it's going to take 5-10 minutes, I accepted and the cashier then placed the order. 20 minutes later I asked the cashier why my order is taking so long, she told me it's done in 2 minutes time, I got extremely ****ed and waited for almost 30 minutes for such a small order! Not only was my order taking long but when the food arrive it was extremely cold aswell! I did not enjoy what I craved for at all!</p> <p>I honestly wouldn't recommend anyone to go to Kfc n1 city mall! It's not the 1st nor 2nd or 3rd time that my experience has been horrible! </p>

0
Replies (3)
KFC
KFC's reply29 Aug 2017, 11:12
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

KFC
KFC's reply29 Aug 2017, 11:12
Official

Good Morning

Thank you for taking the time to correspond with the KFC Customer Care.

Please note that we will be in contact soon.

Kind Regards

KFC Customer Care

***

RP
Raabi-ah Philander's update10 Sept 2017, 10:14
Reviewer Update
Thank you for responding to my review 12 working days later. Above you mentioned that I will received a call "SOON" , 8 working days later and no contact made by you people yet. Wonderful! Exceptional service!!! THANK YOU ONCE AGAIN! :) , please note I haven't stepped into a KFC ever since.