jJ
juan J
1 reviews | Active since Mar 2015
03 Mar 2015, 19:22
horrible service at wilrogate kfc
The cashier that took orders(phemelo) in the drive trough took almost half an hour per car when we got there his attitude was horrible as he could not greet me i had to correct my order 6times and after the sixth time he still got it wrong and had to recal the manager 2times he couldnt speak propaly or do effort to correct it when we recieved our food it was wrong and when asked to give the right food the lady named (gomo) rolled her eyes as if i did something wrong im a regular customer there this is not the first time this happens at this spesifik kfc and the service there is always bad as it is an issue for them to correct my orders
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Replies (1)KFC's replyOfficial
04 Mar 2015, 09:16Hello juanjacobs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply04 Mar 2015, 09:16
Official
Hello juanjacobs,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
