Horrible service and they laughed at me when I complained

The new KFC at edendale mall pietermaritzburg has the worst,horrible disgusting service I've ever experience in my whole entire living....I waited a whole 45 min for my order...I asked several time about my order, not did they laugh at me instead.I was helped by a lady called phindile, who was extremely rude. NEVER WILL I EVER ENTER THAT SPECIFIC SHOP