Horrible service

We usually travel on the N17 to Ermelo and on countless occasions we stop by this kfc to get food since its along the road buy we have never been given proper service,mostly we told that the machines are down should we want to buy something we have to produce cash else we have to drive back to the one in town. Yesterday on the 30th of June we passed there this time hoping for better service,we were horrified how the lady on the window was rude,machines down again then we decided to ask for the manager,little did we know that she will tell us to shove our cards in our *** and call head office and see if she cares\those were her exact words