Horrible service

<p>So I wrote to KFC regarding horrible service I received at their store and I got re S-273669-H0R4L6 they sent email asking for my number . I emailed my number and nothing. No call no SMS voice message nothing. A days later I receive an email that my complaint has been resolved. How was it resolved? How was it resolved? </p> <p> </p> <p><br />This is the email I sent:</p> <p> </p> <p><br />I am sooo disappointed in the service received at KFC Lansdowne corner . I arrived 18:30 bought at 18:51 to buy a lousy snack burger for my son on our way to an interview. It wasn't even full.</p> <p>The cahier neglects to tell us they are running behind with orders so we wait. At 19:20 our order still hasn't been received. I asked for refund and tell them I'm running late . Thandokazi the cashier advises she has called the manager. Manager gets there ignores me and at this point other patrons are asking where is the manager ? This manager responds I am. I tell her I need a refund , she yells go stand by the till rudely . I was too angry to respond other patrons asked how can she speak like that.</p> <p>I left , went to my sons interview. I didn't get the burger for my hungry child or my money. Now I must waste my time after this interview and go back because of bad service.</p> <p>I am very disappointed</p>