1 reviews | Active since Feb 2016
horrible service
The service we received from this outlet on the 09/02/2020 was appalling to say the least.The issue started in the drive thru as we had 2 different orders but were in the same car.We were told in no uncertain terms that "that they couldn't do a split order",we had to pay for the one order and then come back around to place another order which to my reasoning is insane.Then we proceeded to the next window to enquire why the split order could not be done,that's when the ladies on the night shift started being rude,to say they were rude is an under statement.They were disrespectful,unprofessional and started screaming at us. We requested to speak to the manager,and to our suprise the lady that was giving us attitude was the manager(Andiswa).Long story short,the staff at KFC Haven Hills East London need intense customer service training and I and my friends want a formal apology regarding this matter.No one should be subjected to that kind of incompetency.
