AS
Andries S

1 reviews | Active since Mar 2015

01 Mar 2015, 14:15

horrible service

I placed my order inside the store and stood waiting for it. Customers ordering after me all received their order, but mine was not coming. I enquired with Jabu as to what the problem is. She started talking in Zulu to her kitchen staff, but never answered my question. After another 2 minutes and 13 minutes in total I asked for an answer again. She threw a tray down to show her irritation and did not answer me again. Absolutely shocking. My hard earned money will never be spent there again.

0
Replies (1)
KFC
KFC's reply11 Mar 2015, 14:08
Official
Hello A1113,

Complaint

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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