ND
Nadia D

1 reviews | Active since Jan 2015

28 Jan 2015, 12:19

Horrible response

After the Company's swift response - My wife was asked to come in after she explained she no longer has the receipt. She was made to feel like a ***** after she wasted traveling fare to get to the store - She said she was made to feel like she was trying her luck, we didn't want a replacement- Wendy offered...!

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Replies (1)
KFC
KFC's reply29 Jan 2015, 11:12
Official
Hello Aeesha1,

Thank you for the feedback and thank you for taking the time to inform us.

Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.

Kind Regards

KFC Customer Care Line
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Best regards,