HM
HAZEL M
1 reviews | Active since Jan 2016
26 Jan 2016, 15:56
HORRIBLE CUSTOMER SERVICE
I WENT TO KFC TO BUY STREETWISE MEGA DEAL AND ASKED FOR A SIDE BREAST ZIKHONA REFUSED TO GIVE ME THE PIECE THAT I WAS LOOKING FOR SHE WAS SO RUDE AND SHE STARTED SHOUTING AT ME ALL THE PEOPLE AT THE FRANCHISE WERE LOOKING AT US. THEN SHE GAVE ME A CENTRE BREAST THEN WHEN I GOT TO WORK THE WINGS WERE NOT IN THE BAG THEN I WENT BACK AND SHE WAS SO RUDE SHE WAS SHOUTING AT ME ASKING ME WHY DID I NOT CHECK IF EVERYTHING WAS INSIDE I WAS SO SHOCKED WITH HER RESPONSE INSTEAD OF APOLOGIZING FOR THE MISTAKE THAT SHE DID THE WORSE PART SHES A SUPERVISOR AT THE FRANCHISE
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Replies (1)KFC's replyOfficial
28 Jan 2016, 15:04Hello ODZ***9,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply28 Jan 2016, 15:04
Official
Hello ODZ***9,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
