BM
Betty M
1 reviews | Active since Nov 2012
05 Jan 2016, 22:08
horrible customer service
as I stand here in the shop I am disappointed in the fact that customers are being turned back because your staff members are too lazy to fry chicken...I know for a fact that it takes 18mins to fry chicken....and not to mention that I had to change my order because there is no burger,pops or chicken wings...so why did they not close shop...There is this gentleman that works there I think he is the manager..He has no customer service whatsoever...Please go through your camera's from 9pm to see what I mean...I am so disgusted
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KFC's replyOfficial
08 Jan 2016, 07:50Hello leighmashupye ,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply08 Jan 2016, 07:50
Official
Hello leighmashupye ,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***