SS
Sasha S
1 reviews | Active since Dec 2013
09 Apr 2016, 10:23
HIDES OUT OF STOCK
We ordered 3 fully loaded box meals. 2 zinger and 1 normal. <br> What we expected to find in the zinger boxes was 4 zinger wings each. Instead we each got a drumstick and was never told at any point while we were waiting that they didn't have the stock. I find the service to be lacking in that regard. Just tell the customer so that they can decide if they still want the same or pay for something else.
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KFC's replyOfficial
11 Apr 2016, 08:44Hello sasha7s,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
KFC's reply11 Apr 2016, 08:44
Official
Hello sasha7s,
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***