1 reviews | Active since Oct 2015
HI I BOUGHT A BURGER AT KFC AND IT WAS MOLDY AND THE TOMATO ON THE BURGER WAS SOGGY ASWELL IT LOOKED LIKED THE BURGER HAD BEEN STANDING FOR A COUPLE OF DAYS. I AM SO DISAPPOINTED IN THEM. I TRIED TO PHONE THE NUMBER WAS BUSY. PHONED AGAIN AND THE LADY CLA
I BOUGHT A BURGER AT KFC AND IT WAS MOULDY THE TOMATO WAS SOGGY. THE BURGER LOOKED LIKE IT WAS STANDING FOR A COUPLE OF DAYS. I AM SO DISAPPOINTED IN THEIR SERVICE. THE LADY CLAIM SHE CANNOT HEAR ME BUT I KNEW SHE COULD BECAUSE IT WAS QUIET ON HER SIDE AND MY SIDE ASWELL. SHE GOT AN ATTITUDE AND TELL ME THAT I GET A STREETWISE TWO. I PHONED AGAIN AND GOT NO ANSWER AFTER THAT. UP TO NOW IM STRUGGLING TO GET THROUGH TO THEM BECAUSE THEY PUT THE PHONE DOWN IN MY HEAR. AND ONTOP OF IT ALL THERE WERE CHIPS LYING AROUND AND PAPERS AND A MOUSE RAN THROUGH KFC. NOW AS WE ALL KNOW MICE IS NOT SUPPOSED TO BE IN A PLACE THAT SELL FOOD THAT ALSO SHOWS THAT THEY ARE NOT TIDY. THEY EXPECT PEOPLE OR RATHER CUSTOMERS TO COME IN A DIRTY PLACE WITH MICE RUNNING AROUND.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
