1 reviews | Active since May 2010
Hawaiian Twister with no chicken
I had purchased the BoxxIT and selected my combination to include a Hawaiian Twister, zinger wings and a small serving of pops. After arrival at home and sitting down to eat my meal (after an extremely long day at the office - hence the purchase of take-out) I realised that the Hawaiian Twister had no chicken in the wrap. As you will note, I selected the nature of complaint as a breach of contract, which it is in terms of the contract of sale where an offer and respective obligation exists. I made the offer to purchase the Twister with the expectation of receiving what I purchased in return. This was not the case as the obligation to make due on what was purchased was never met. <br> <br> It must be mentioned that this is also a recently opened KFC in Pretoria and that I even made a donation towards the add hope campaign. I hope the staff did not mistake my monetary donation to mean my chicken.
Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
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Thank you for the feedback and thank you for taking the time to inform us.
Rest assured your complaint will be forwarded to the relevant franchisee and his team to address and ensure that the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
KFC Customer Care Line
***
